Back to Blog
Support
Sep 14, 2024 3 min read

Troubleshooting SMS Delivery Issues

S

Support

SMS not arriving? Don't panic. Here are the most common issues and their solutions.

1. Network Delays

Sometimes carriers experience delays. Wait 2-3 minutes before requesting a new code.

2. Wrong Number Format

Ensure you're entering the number with the correct country code.

3. Service Restrictions

Some services block certain number ranges. Try a number from a different country.

4. Rate Limiting

Requesting too many codes in a short time can trigger blocks. Wait 10-15 minutes.

5. Number Already Used

The number may have been recently used for the same service. Request a fresh number.

Share this article:
Support
Troubleshooting
SMS