Losing access to both your phone number and email can make Facebook account recovery difficult. Many recovery options depend on having access to a trusted contact method.
However, you may still have other recovery options depending on your account setup and the recovery methods Facebook makes available to you.
This guide explains the main ways to try recovering your Facebook account when you no longer have access to your original phone number or email.
Why Facebook Uses Phone and Email Verification
Facebook relies on contact details as part of its account security and recovery process:
- Account recovery: Facebook can send recovery codes or reset links directly to a contact method connected to your account.
- Identity verification: Contact details may be used as part of the process of confirming account ownership.
- Security alerts: Facebook uses contact details to notify you about important account activity.
- Account protection: Recovery information can help prevent unauthorized access.
Step 1: Check Meta Accounts Center
If your Facebook profile is linked to Instagram or another Meta account, check Accounts Center first.
- Open Instagram or another connected Meta app.
- Go to Settings.
- Open Accounts Center.
- Select Password and security.
- Check whether your Facebook account is connected.
- Follow the available password or account recovery options.
A linked account may provide an additional way to access or manage your Facebook account. The available options depend on how your Meta accounts are connected.
Step 2: Try Facebook's Account Recovery Tool
Facebook provides an account lookup and recovery portal to help locate your profile.
Go to the Facebook Identify Portal:
- Enter your name, username, phone number, or another identifying detail requested by Facebook.
- Find your account in the search results.
- Select your profile.
- Follow the recovery instructions shown on screen.
Use a Device You Have Used Before
If possible, start account recovery from a device or browser you have used to log in to Facebook before.
A familiar device or browser may provide Facebook with additional account context and can make the recovery process easier than using a completely new device. Note that Facebook may temporarily restrict recovery features if it detects excessive or repeated attempts in a short period.
Step 3: Follow Facebook's Identity Verification Options
If you cannot access your old phone number or email, Facebook may provide additional identity or account ownership verification options.
If Facebook prompts you to supply an alternative contact method:
- Use an email address that you can currently access.
- If Facebook asks you to verify your identity, follow the instructions shown in the official recovery flow and provide the requested information or documents.
- Wait for Facebook to review your submission.
Safety Warning: Do not upload identification documents to unofficial websites or send them to people claiming they can recover your account.
Step 4: What If Facebook Asks for a Phone Number?
Sometimes Facebook may ask you to verify an account or complete a security step using a phone number.
If the recovery process specifically gives you a phone-number verification option, you may need access to a number that can receive the required SMS code. A temporary or non-VoIP number can be useful for some SMS verification situations, but it does not guarantee Facebook account recovery. Facebook decides which verification methods are available and whether a particular number can be used.
Why Public Free Numbers Can Be a Problem
Free public SMS numbers carry several risks:
- Privacy risk: Messages received through public inboxes may be visible to other users.
- Number reuse: Public numbers may have already been used for previous verification attempts or accounts.
- Delivery risk: Some temporary or shared numbers may not be accepted for verification.
Avoid entering sensitive verification codes into public or shared services.
Why Use Bloom SMS for Facebook SMS Verification
Bloom SMS provides temporary non-VoIP numbers for supported SMS verification services.
If Facebook's verification process gives you a phone-number option and accepts the number you choose, you can use a Bloom SMS line to receive the verification code.
Bloom SMS features include:
- Non-VoIP temporary numbers: Accessible for supported platform verification processes.
- Dashboard access: Clean interface for viewing incoming verification codes in real time.
- No code, no charge: Your balance is protected—if you do not receive the OTP, payment is not deducted, or a refund is issued according to the platform's policy.
- Enhanced privacy and security: Verification messages and numbers remain private to your account and are automatically deleted after a short period to protect your security.
How to Receive a Facebook Verification Code
If you need a temporary line for a Facebook SMS verification step:
- Go to the Bloom SMS Homepage and click Register.
- Log in directly to your Bloom SMS Dashboard.
- Visit the Wallet Section to add balance for OTP verification.
- Select Facebook from the available service list.
- Choose an available non-VoIP number and add it to your list.
- Enter the number into Facebook's verification field.
- Wait for the SMS code to appear in your private dashboard.
- Enter the code into Facebook.
After recovering access, add a permanent email address or phone number to your Facebook account where possible. A temporary number should not be treated as a permanent account-recovery method.
Special Recovery Scenarios
Hacked Facebook Account: If someone has changed your Facebook password, email address, phone number, or other account details, use Facebook's official Hacked Recovery Tool. Try the recovery process from a device you have previously used to access the account.
Disabled or Suspended Account: If Facebook has disabled or suspended your account, standard password resets will not work. Follow Facebook's available appeal or review process through the Facebook Help Center and provide the requested information.
Common Facebook Recovery Mistakes
- Attempting recovery repeatedly from completely unfamiliar devices.
- Uploading unclear or invalid documents when Facebook requests identification.
- Using contact information that you cannot access.
- Sharing recovery codes with another person.
- Using public SMS inboxes for sensitive verification codes.
- Paying third parties who claim they can recover your Facebook account.
- Making many recovery attempts in a short period.
Frequently Asked Questions
Can I recover my Facebook account without my old phone number or email?
Possibly. Available recovery options depend on your account and the recovery methods Facebook offers during the process.
Can I recover Facebook without any contact information?
Recovery can be difficult without access to any contact method. Follow the recovery options Facebook provides for your account.
What if I do not have a government-issued ID?
If Facebook asks for identity verification, provide the type of document requested in the official recovery process.
What happens if I do not receive an SMS verification code?
If you are using a paid service like Bloom SMS, payment is not deducted if no OTP code is received in your dashboard.
Are free temporary numbers safe for Facebook verification?
Public numbers expose incoming messages to other users, may have been used previously, and are frequently rejected by platforms.
Can I use a temporary number to recover my Facebook account?
A temporary number may be useful if Facebook presents an SMS verification step and accepts the number. It is not a guaranteed account-recovery method.
How long does Facebook account recovery take?
Recovery time varies depending on the account and the verification method Facebook uses.
Conclusion
Losing access to both your phone number and email complicates recovery, but official options may still be available. Start by checking Meta Accounts Center and Facebook's account recovery tools from a device you have used before. If Facebook offers identity verification or an SMS check, follow the displayed instructions carefully.
A temporary number is only relevant if Facebook presents an SMS verification step during your recovery process. It is not a replacement for Facebook's account recovery or identity-verification process. If you choose to use a temporary line for a required SMS check, a Temp Number for Facebook Verification may help you receive the code if Facebook accepts the number. Once access is restored, add a permanent phone number or email address to help protect your account long term.